What the Tourism Industry Has Been Missing—Until Now

A Groundbreaking Research Collaboration

Disrupt for Change, in partnership with Quacquarelli Symonds (QS) and five international universities—University of Exeter (UK), Stellenbosch University (South Africa), Tecnológico de Monterrey (Mexico), Luiss Guido Carli University (Italy), and Azerbaijan State University of Economics (Asia)—has conducted the first global research study focused exclusively on the experiences and challenges of Black-owned tour operators.

This executive summary reveals:

Disparities in revenue, employment, and trade access
The critical role Black operators play in cultural preservation and authenticity
What SMEs need to build sustainable, scalable businesses
Action steps for tourism boards, DMOs, governments, and investors

What You Will Receive:

A complimentary download of the Executive Summary
Global survey findings and key statistics
Data-driven recommendations to help you meet your ESG, CSR, and supplier diversity goals
Insight into how inclusive partnerships with Black-owned SMEs can drive destination value

Why It Matters

Black-owned tour operators remain critically underrepresented in the global travel supply chain. This research fills the data gap—and offers the roadmap to equity-centered change.

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No cost. No fluff. Just the insights you’ve been missing.

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“This research not only highlights systemic gaps—it offers a path forward. If we are serious about social sustainability through inclusive tourism, we must equip these tour operators with the tools, access, and education needed to thrive.”
— Stephanie M. Jones, MBA, CEO, Disrupt for Change